#2 LINE BUSINESS PHONES FOR VOIP FULL#And contact centers that have transitioned to remote work can still enjoy features like omnichannel routing, which allows your employees to engage with customers via chat, social media, text, and phone-all in one platform.Īnd of course, you can’t ignore the fact that 8x8 offers full internet phone services that start at just $12 per month. That means your business can enjoy the same high-end VoIP phone system features as a large company, even if you have only a couple of lines.Īll 8x8 plans include team messaging, HD videoconferencing, and screen sharing, you you can easily keep all your at-home team members engaged and collaborative. #2 LINE BUSINESS PHONES FOR VOIP UPGRADE#Unlike other business VoIP solutions, you don’t have to upgrade your plan just to get business texting (for example). On the upside, though, Grasshopper offers the same features across all its plans. Oh, and Grasshopper only offers service to businesses in the US and Canada. But it may pose a problem if you need to upgrade your office’s old analog phones. That’s not a big deal if your employees are all working from home and using their cell phones or desktop phones to place calls. You also have to provide your own devices. Grasshopper also offers fewer unified communications features than other PBX solutions. Grasshopper plans start at $26 per month (assuming you sign up for annual billing), which is pretty pricey considering you get only one business phone number with up to three extensions. Grasshopper is great for small businesses, so why didn’t we name it our top small-business phone service? To be honest, we think Grasshopper is a little expensive compared to other options on the table. That puts Ooma a pace behind some of the other providers on our list, but with providers like Nextiva currently offering their video collaboration tool to businesses for free, it shouldn’t be a major issue. Otherwise, you get a conference line that lets at-home employees collaborate over the phone. #2 LINE BUSINESS PHONES FOR VOIP PRO#This allows your customers to get through to a representative as quickly as possible and provides a backup in case one of your employees has to step away to deal with childcare or move the laundry along.īusinesses working remotely should keep in mind, though, that Ooma offers videoconferencing only on the Ooma Office Pro plan. Then it transfers the call to whichever employee answers first. We also like Ooma’s Ring Groups feature, which lets you group extensions together in your phone system so they all ring simultaneously. For starters, Ooma’s mobile and desktop apps allow remote employees to make and receive unlimited calls within North America using your business number. Ooma’s remote features can help your business stay up and running no matter where your employees are. If that doesn’t work for you, though, RingCentral also offers ticket service, an extensive online knowledge base, and weekly webinars to answer common questions. Keep in mind, though, that usually only larger enterprises get US-based support-small businesses usually get outsourced to overseas customer service representatives. Unlimited calls within the US and CanadaĪnd if you ever experience trouble with your VoIP system, RingCentral’s customer service team is available 24/7 via online chat or via phone during standard business hours.Here are a few other features business owners are sure to love: Video meetings can even last up to 24 hours-just in case. Plus, RingCentral plans include unlimited internet faxing, phone conferencing, and videoconferencing for up to 100 participants. RingCentral promises a 99.999% uptime, meaning both your in-house and at-home employees can rely on your VoIP system to work whenever they need it. We searched through the VoIP market for the best services and found the top 13 best out there with RingCentral at the top offering a wide feature range at a low cost and also price matching.Īnother thing we love about RingCentral is its reliability. VoIP small-business phone systems enable employees at home to make and receive business calls using your business phone number. Over the last couple years, VoIP phone systems have become more and more important as workers stay home. They will dial the VoIP number and you can answer on whichever phone you want to use. What is especially great about it, is that when you call, your business phone number will show up on caller ID instead of your cell number or whatever you are using to make that call. Perks include being able to place VoIP calls from your desktop business phone or your cell phone using your VoIP phone number. There are tons of perks to using a VoIP service. With business VoIP services, you don't have to worry about limited numbers of physical phone lines.
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